All rights reserved. All hotels are either franchised by the company, or managed by Wyndham Hotel Management, Inc. Google Play and the Google Play logo are trademarks of Google LLC. App Store is a service mark of Apple Inc. Our customer service agents are also available at 1-80 to provide you with assistance with and information about our hotels and programs.Īpple and the Apple logo are trademarks of Apple Inc., registered in the U.S. However, if you encounter any difficulty in using our site, please contact us at We will work with you to ensure that you have full access to the information available to the public on our site. We strive to have a website that is accessible to individuals with disabilities. When I brought my friends from central virginia to the Horseshoe in Baltimore, I was embarrassed by the property conditions and poor service.This website uses cookies so that we can remember you and understand how you and other visitors use this website, and in order improve the user experience.īy using this website, you consent to the use of cookies in accordance with the terms of our Privacy Notice. I have been a caesars/harrahs rewards member for over 20 years and visited properties in more than few cities. The elevators from parking to the casino were dirty and did not offer a good first impression of the property. We used the self parking deck but felt unsafe as there was no visible security, the smell of people smoking marijuana and cars screeching around the lot. If you offer 24 hour access to your facility, it's not unreasonable to expect 24 hour service. He referred us to a host who explained that we would have to come back when the rewards club was open to receive a new account and any new sign up benefis. Friday Sunday, the parking garage will cost 23 for parking between 1 24 hours. After that, plan to pay 15 for up to three hours or 18 for up to 24 hours of parking Monday Thursday.

We then asked a gentleman on the floor who appeared to be a table game supervisor. Self-parking at Horseshoe Las Vegas is free for the first hour. We were reluctantly greeted by a man who told us he couldn't help us with a new sign up, only a reprint of an existing account. The rewards desk was closed for the evening, so we were sent to the poker room for new reward card sign up. We arrived late evening, and a few of the people in our party wanted to sign up for new rewards cards.

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